Online Computer Repair and Remote Virus Removal

I have been doing distant computer repair for people across the United States and around the world for almost a decade, providing PC help to individuals with malware removal, virus removal, pop ups, or a slow computer. Remote virus elimination can surely save a person hundreds of dollars over the cost of carrying the PC to a local pc repair shop.

Although using a remote online computer technician is definitely the way to go to PC help, nevertheless there are a few pitfalls. I constantly hear horror stories from clients that had previously used an online computer repair service to get their computer issues with less than desired outcomes. Consequently I have assembled this list of computer scams to watch out for when contracting with someone to provide distant computer help.

1. USA Based - Really? The majority of individuals don't wish to speak to somebody in India having an accent so heavy you can not understand them. That is why many websites will state,"USA Based." But are they really? I have found that many websites advertise they're in the U.S. but the person on the phone, who claims they're in the U.S. still seems like somebody from India. It is not prudent to deal with somebody who has just lied to you. Tip: Read the text of a website carefully. You will likely find one or two grammatical errors on sites that they're not really U.S. established, and of course, you will know instantly if they answer the phone. Simply say,"Sorry, wrong number"

2. As someone that has been doing computer support full time for 24 decades, I can tell you that it takes several hours for a PC technician to do all that and do it right. How do they do so for such a cut-rate cost? There are three ways: 1 ). Employ a bunch of young geeks which are still learning and allow them to practice on your PC. 2. 3. Do the very minimal to just get by without concern for conscientious excellent work. Some areas do all three. Applicable to online computer repair. If you want very good quality remote computer repair you want to cover it. Try to save a dollar and you can end up with a ruined pc and/or several hours of frustration as you call back over and over to attempt to receive the internet computer help you're promised. Good Advice: Should you want a good PC technician, don't select the cheapest bidder.

3. Certified - Really? Does the site tell you who is going to be mending your PC? Are the name, credentials and experience of the pc tech posted on the website? I have called some of those supposedly Microsoft certified websites and once I asked precisely which credential was stored with Microsoft and the computer service firm could not give me an answer.

4. Free Antivirus Software: the internet computer service provider offers a free antivirus software following the repair. Be aware that they are simply giving you something you may get for on your own. Free antivirus software may be better than nothing, but maybe not by much. I remove malware daily from computers which are protected by free antivirus products and they are very infected. Just the antivirus products that you buy are adequate. When a remote computer repair company gives free inferior merchandise to clients it gives them a false sense of security that will cause their PC finally getting hit by a virus. A PC tech that is looking out for your best interests will offer to sell you an excellent product that works.

5. You phone a remote computer repair support because your printer does not work. The internet computer service says they'll connect to your machine and inform you what is incorrect at no cost, without any obligation. Then you can decide what to do . Free diagnosis! Sounds great, right? Lots of people fall for this. So the PC technician connects to a machine and runs a program (that they have created) that pretends to perform a scan of your PC. In just 3 minutes this software reports hundreds of registry errors, heaps of trouble in the event log, dozens of viruses, trojans and spyware. They tell you that you have got to get this fixed right away before all of your files disappear and your computer will not operate in any way. Following the scare tactics, they give you an outrageous price of $300.00. After paying that and they supposedly fix all these mistakes, chances are your printer still will not operate. But the actual fact is - there is not a piece of software on earth that can tell you what's wrong with a computer in a couple of minutes. I have more than two years of knowledge and I will tell you that it takes a few hours of careful effort to correctly evaluate a computer. I have helped many customers who told me they'd only experienced this scam. Fortunately they phoned me and oftentimes their computer was not in nearly as bad a shape as they had been led to believe.

6. One Year Service Contract Scam: Pay $300 annually and telephone for remote PC fix as frequently as you want. If it sounds too good to be true, it probably is. I've talked to plenty of people that have been burned by this. There is only 1 way an online computer repair company can provide that and remain in business, and that's to not fulfill their promise. The service contract is extended and in fine print and isn't read by the majority of clients. The fine print says that in the event that you bother them too much they can just cut you loose, provide no additional computer help, and not give you any refund. Their curiosity is going to be in acquiring new clients to pay the 300, not in providing computer help for you over and above.

7. I have heard this countless times from those that call me for information. I tell them straight off the bat:"I'll be happy to perform a virus check and execute malware removal on your own PC for $59.99, but understand this first, what you were told is not accurate and it wasn't Microsoft that called you. Microsoft doesn't call anybody and they would have no method of knowing if your PC is infected." This scam is very common. If you get this call do not be alarmed and don't be duped into paying them to"fix" it.

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